Features | Tenant Portal Access

Tenant Portal Access

Provide tenants with easy-to-use portals for rent payments, maintenance requests, and direct communication.

Feature 1

Centralized Property Dashboard

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Feature 1

Real-time Property Analytics

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Feature 1

Automated Property Tracking

Detailed description of feature 3 goes here. Add your content to explain the benefits and functionality.

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Comprehensive Property Reports

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Common Questions

Frequently Asked Questions

Find answers to common questions about Mirana Rental Manager.

How does the tenant portal work?

Each tenant receives access to their own dedicated portal through a custom subdomain (e.g., .miranarms.com). Through this portal, tenants can:

  • Pay rent online using their preferred payment method
  • Submit and track maintenance requests with photos
  • Access important documents and lease agreements
  • Communicate directly with property management
  • Set up automatic payments and reminders

What payment methods are supported?

Mirana Rental Manager supports multiple payment methods to accommodate both Ethiopia and USA markets, including:

Stripe

PayPal

Chapa

Ethiopia

telebirr

Ethiopia

Is Mirana Rental Manager cloud-based?

Yes, Mirana Rental Manager is fully cloud-based, allowing you to:

  • Access your property management dashboard from anywhere with an internet connection
  • Use the platform on any device - desktop, tablet, or mobile
  • Never worry about software updates or backups
  • Benefit from enterprise-grade security and protection

All data is securely stored and backed up in the cloud, following industry best practices for security and reliability.

How secure is my data on the platform?

Security is our top priority at Mirana. We implement multiple layers of protection:

  • Bank-level encryption - All data is encrypted in transit and at rest
  • Secure payment processing - We use PCI-compliant payment providers
  • Regular security audits - We conduct regular penetration testing
  • Data protection - We follow global data protection regulations
  • Access controls - Role-based permissions system to protect sensitive data

Your data and your tenants' information remains private and secure at all times.

Can I manage both residential and commercial properties?

Absolutely! Mirana Rental Manager is designed to handle various property types, including:

Residential homes
Apartment buildings
Commercial properties
Condo associations

You can customize settings for each property type to meet specific management requirements, making Mirana ideal for diverse property portfolios.

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